Admissions Consulting
Telephone 1800-212-2670
Career Services
Telephone 310-309-1998

Fre­quently Asked Questions

How many pages should a resume be?

We sug­gest that your resume be no longer than 2 pages and prefer­ably 1 page. Research indi­cates that the typ­i­cal hir­ing man­ager spends about 60 sec­onds read­ing a resume before decid­ing whether or not to inter­view an appli­cant. Longer resumes are more dif­fi­cult to skim and are gen­er­ally less successful.

Do I need to wear a suit for an inter­view coach­ing session?

Please be com­fort­able! Our dress code for career coaches is busi­ness casual but we encour­age our clients to dress in the man­ner they pre­fer. If you have ques­tions about whether your out­fit is accept­able for a job inter­view, feel free to wear it and we will tell you. Please con­sult your career coach for guid­ance on appro­pri­ate attire for job interviews.

How long does it take to write a resume?

We com­plete most resumes within 5 days from the time you send us your com­pleted ques­tion­naire. If you request rush ser­vice (extra charge), we can usu­ally deliver a com­plete resume in 48 hours. For our rush ser­vice, please call ahead to con­firm avail­abil­ity and timeframe.It’s impor­tant to real­ize that the time spent writ­ing a resume and cover let­ter is directly related to the qual­ity of the result. An addi­tional day spent wait­ing for a well-written Inter­view SOS resume will help you get more call­backs, more job offers, and a higher salary. It typ­i­cally takes 4 hours to write a resume and 1 hour to write a cover let­ter. In addi­tion, we require an inde­pen­dent review of the resume by a sec­ond career coach for qual­ity con­trol purposes.

Should I men­tion to the hir­ing man­ager or HR pro­fes­sional that I hired an inter­view coach, resume writer, or career counselor?

Inter­view coach­ing, resume writ­ing, and career coun­sel­ing are your secret weapon – you don’t want to men­tion in your inter­view (or to any­one at the com­pany) that you hired a pro­fes­sional. If they specif­i­cally ask you, you can say you got help, but don’t go into too much detail. You want peo­ple to think that nor­mally you’re just a very artic­u­late and well-prepared person.

What is your location?

We cur­rently have three offices:

West­wood Office (Head Office)
10866 Wilshire Blvd
4th Floor
Los Ange­les, Cal­i­for­nia 90024
Please call us at 1−310−309−1998 when you arrive in the lobby. Our sec­re­tary will come down and get you.

West Los Ange­les Office
1800 Cen­tury Park East
Suite 600A
Los Ange­les, CA 90067
*Please call us at 1−310−309−1998 when you arrive in the lobby. Our sec­re­tary will come down and get you.

Billing Office
959 Gay­ley Ave
Office 6
Los Ange­les, CA 90024
We often visit Cal State-Northridge, Pasadena City Col­lege, UCLA, and the Uni­ver­sity of South­ern Cal­i­for­nia to see clients. Also, we can talk with you over the Skype, phone, or Google Video Chat regard­less of where you live.

What are the direc­tions to your office?

That depends on where you are com­ing from. See direc­tions below.

From the 405 North/South

Take the Wilshire Blvd Exit (East). Con­tinue on Wilshire 3 lights past Vet­eran Blvd, Gay­ley Ave and West­wood Blvd. The build­ing is located on the south­east cor­ner of Wilshire Blvd and Glen­don Ave on your right.

From the 10 East/West

Take the 405 North. Take the Wilshire Blvd Exit (East). Con­tinue on Wilshire 3 lights past Vet­eran Blvd, Gay­ley Ave and West­wood Blvd. The build­ing is located on the south­east cor­ner of Wilshire Blvd and Glen­don Ave on your right.

Com­ing from the Westside

Head East on Santa Mon­ica Blvd, and take a left on West­wood Blvd (North). Take a Right on Wilshire Blvd (West). The build­ing is located on the south­east cor­ner of Wilshire Blvd and Glen­don Ave on your right.

Com­ing from Down­town Los Ange­les (East)

Take the 10 West to the 405 North. Take the Wilshire Blvd Exit (East). Con­tinue on Wilshire 3 lights past Vet­eran Blvd, Gay­ley Ave and West­wood Blvd. The build­ing is located on the south­east cor­ner of Wilshire Blvd and Glen­don Ave on your right.

Com­ing from the Val­ley (North)

Take the 405 South to the Wilshire Blvd Exit (East). Con­tinue on Wilshire 3 lights past Vet­eran Blvd, Gay­ley Ave and West­wood Blvd. The build­ing is located on the south­east cor­ner of Wilshire Blvd and Glen­don Ave on your right.

Com­ing from South Los Angeles

Take the 405 North to the Wilshire Blvd Exit (East). Con­tinue on Wilshire 3 lights past Vet­eran Blvd, Gay­ley Ave and West­wood Blvd. The build­ing is located on the south­east cor­ner of Wilshire Blvd and Glen­don Ave on your right.

Where can I find parking?

Metered street park­ing is avail­able on West­wood Blvd, Glen­don Ave and the sur­round­ing neigh­bor­hood. Paid park­ing is avail­able at the Gay­ley Cen­ter Pub­lic Park­ing (1154 Gay­ley Ave), UCLA Lot 32 (Cor­ner of Kin­ross and Gay­ley), and Valet Park­ing Ser­vice Pub­lic Park­ing (1011 Hil­gard Ave). Free street park­ing is some­times avail­able on Wilshire Blvd a few blocks east of Glen­don Blvd.

Do I really need a cover letter?

Stud­ies have shown that about 35% of com­pa­nies will dis­card a resume that does not include a cover let­ter and 85% of com­pa­nies pre­fer resumes with cover let­ters. Your cover let­ter is impor­tant for the suc­cess of your job search and we strongly sug­gest you have one.

Why is inter­view coach­ing so impor­tant? Is it really worth spend­ing money to get an inter­view coach­ing session?

The inter­view is the most impor­tant part of the job appli­ca­tion process. It’s where the hir­ing man­ager makes the final deci­sion about who to hire and who to ignore. Unfor­tu­nately, many can­di­dates come to the inter­view not know­ing how to present them­selves or how the hir­ing man­ager will per­ceive their answers to com­mon inter­view ques­tions. Every hir­ing man­ager has seen highly qual­i­fied can­di­dates come to job interviews:

  • Inap­pro­pri­ately dressed
  • Unpre­pared
  • Giv­ing answers to com­mon job inter­view ques­tions that left a very neg­a­tive impression
  • No know­ing what aspects of their back­ground to empha­size dur­ing the interview

A inter­view coach­ing ses­sion will help you avoid these prob­lems and build an effec­tive inter­view­ing strat­egy that shows the hir­ing man­ager you have the skills, per­son­al­ity, and back­ground to do the job effec­tively. A sin­gle inter­view­ing coach­ing ses­sion can make the dif­fer­ence in your appli­ca­tion process and is well worth the price. Pay­ing for a job inter­view coach may be the best deci­sion you ever made. Inter­view coach­ing can make a huge dif­fer­ence for grad­u­ate school appli­cants as well.

Can you really help me pre­pare for a inter­view over the phone or video chat?

Absolutely, we have helped hun­dreds of clients over the phone and Skype. A phone con­nec­tion is more than enough for your job inter­view coach to hear your answers to inter­view ques­tions, see the way you present your­self in an inter­view and pro­vide real time feed­back. Using Skype or video chat is a small advan­tage over phone because your job inter­view coach can see your facial expres­sions. Regard­less, both the phone and video chat are great ways to com­mu­ni­cate regard­ing inter­views. Even for Inter­view SOS’s Los Angeles-based clients, we sug­gest com­mu­ni­cat­ing over Skype to save com­muning time for the client. (Of course, we still meet many clients at our Los Ange­les offices as well.) Prior to sched­ul­ing an inter­view, please make sure you have either:

  • A reli­able tele­phone or
  • A com­puter with video chat capa­bil­i­ties (Skype or Google Video Chat) and a reli­able high-speed inter­net connection

As long as you have one of the above two, you should be able to inter­act with your career coach suc­cess­fully and get the prac­ti­cal feed­back required for a suc­cess­ful job inter­view coach­ing session.

Woman has interview coaching session by video chat at home.

You can have a job inter­view coach­ing ses­sion in the com­fort of your own home.

What should I expect from a free consultation?

One of career coaches will con­tact you by phone or by Skype to ask you about your spe­cific cir­cum­stances and the job or grad­u­ate school you are apply­ing for. We will sug­gest a plan for your job inter­view prepa­ra­tion, often ref­er­enc­ing our The Defin­i­tive Guide to Ace Your Inter­view and Get the Job. This usu­ally takes 10 min­utes or less. If appro­pri­ate, our career coach will a sched­ule an inter­view coach­ing ses­sion with you at a mutu­ally agreed upon time.

Inter­view SOS serves job appli­cants in what industries?

Inter­view SOS coaches have helped appli­cants apply for posi­tions in many indus­tries, including:

  • Account­ing and Finance
  • Mar­ket­ing, Sales and Communications
  • Engi­neer­ing, Com­put­ers and Infor­ma­tion Technology
  • Oper­a­tions Management
  • Human Resources
  • Admin­is­tra­tion (Secretarial)
  • Non­profit Management

We have also helped appli­cants inter­view­ing for busi­ness and med­ical school but that requires addi­tional prepa­ra­tion. Please see our Ser­vices Sec­tion to learn more.

I get REALLY ner­vous about job inter­views. How do I over­come my anxiety?

The best way to get over your anx­i­ety is being pre­pared. Spend as much time as you can to get ready for the inter­view both in research­ing the com­pany and prepar­ing answers to com­mon inter­view ques­tions. We can help you over­come your anx­i­ety. If you find that you are still ner­vous about job inter­view, than we sug­gest rehears­ing under less than ideal cir­cum­stances. Our sug­ges­tions are as follows:

Loud Music Strategy

Play some music you don’t like loud enough that it inter­feres with your thoughts but doesn’t wake the neigh­bors. Then rehearse your answers to com­mon job inter­view ques­tions. Don’t try to talk over the music just deal with it. Prac­tic­ing for your inter­view under less than ideal cir­cum­stances will help you do better.

Insult­ing Friend Strategy

Ask your friends to help you rehearse for you job inter­view. Tell them they can say any­thing mean or insult­ing they want to say to you (within rea­son), while they ask you com­mon job inter­view ques­tions. You can­not respond to their insults, only respond to the job inter­view ques­tion they are ask­ing you. The con­ver­sa­tion should go some­thing like this:

Friend: “Why are you inter­ested in work­ing for com­pany x? By the way, I think your car is really ugly.” You: “I really admire com­pany x for rea­son a, rea­son b and rea­son c. [do not respond to car com­ment]” Friend: “Your room is always such a mess. You are such a slob. What is your great­est weak­ness?” You: “My great­est weak­ness is my math skills. I over­came this weak­ness by study­ing extra hard for my math final exams. [Do not respond to slob comment.]”

Both of these strate­gies are very child­ish, which is why they are so effec­tive at get­ting rid of anx­i­ety. The real job inter­view will never be as bad as the arti­fi­cial sit­u­a­tion you cre­ated when you were prac­tic­ing for it.

Can you really help me? What types of clients has inter­view SOS helped in the past?

Inter­view SOS career coaches have helped appli­cants with many dif­fer­ent back­grounds get jobs. Past clients have included:

  • Expe­ri­enced pro­fes­sion­als seek­ing new employ­ment oppor­tu­ni­ties in their field
  • Career chang­ers enter­ing a new field in midlife
  • Recent high school and col­lege grad­u­ates seek­ing a first job
  • For­mer retirees and house­wives reen­ter­ing the job market
  • Unem­ployed work­ers try­ing to improve their chances of get­ting a job

We also have some expe­ri­ence help­ing can­di­dates with spe­cial sit­u­a­tions such as:

  • Shy­ness
  • Anx­i­ety
  • Speech Dis­or­ders
  • Eng­lish as a Sec­ond Language

How do I pre­pare for a job inter­view coach­ing session?

We strongly sug­gest that the appli­cant send us their resume, cover let­ter (if rel­e­vant) and a copy of the job descrip­tion prior to the inter­view coach­ing ses­sions so the coach can review these doc­u­ments and sug­gest an appro­pri­ate inter­view­ing strategy.It’s optional, but we sug­gest that the appli­cant come to the coach­ing ses­sion pre­pared to answer the fol­low­ing com­mon inter­view questions:

  • Tell me about your­self? [Hint: Give a 2–3 minute per­sonal sales pitch]
  • Why are you leav­ing your cur­rent or pre­vi­ous job?
  • What is your great­est strength? What are your strengths?
  • What is your great­est weak­ness? What are your weaknesses?
  • Why are you inter­ested in this posi­tion or company?
  • Tell me about your great­est achievement.

Please con­sult our Inter­view SOS Prac­ti­cal Guide to Job Inter­view Prepa­ra­tion for addi­tional hints on how to answer these ques­tions suc­cess­fully. The job appli­cant can also bring a list of ques­tions and con­cerns about the inter­view process for his or her coach to answer.

Our Career Coaches really add value in pro­vid­ing feed­back on your answers to com­mon job inter­view questions

Can you guar­an­tee I’ll get the job?

No one can guar­an­tee you will get a job or get into grad­u­ate school, even after a suc­cess­ful inter­view. There are always fac­tors beyond your con­trol in the appli­ca­tion process such as nepo­tism or the qual­ity of the other appli­cants. We pro­vide an edu­ca­tional ser­vice to help our clients suc­ceed in the inter­view process. We strive to give the best pos­si­ble advice and prepa­ra­tion. The inter­view­ing skills you develop as part of your coach­ing ses­sion are com­plete trans­fer­able. The time you spend prepar­ing for one inter­view will help you pre­pare for the next.

What hap­pens if the com­pany does not con­tact me after an interview?

When it comes to the job appli­ca­tion process, no news is (usu­ally) bad news. Not all com­pa­nies bother to send let­ters to unsuc­cess­ful job appli­cants. If you don’t hear back from your con­tact in Human resources or the hir­ing man­ager two weeks after a job inter­view, we sug­gest you write to your con­tacts in the com­pany express­ing your con­tin­ued inter­est in the posi­tion. Com­pa­nies are noto­ri­ously inde­ci­sive about giv­ing out offers for some posi­tions and the can­di­date who con­tin­ues to (politely) express inter­est in the posi­tion may receive an offer at a later date or be called back to inter­view for another sim­i­lar posi­tion if one opens up. If you have not heard back from the com­pany two weeks after the inter­view, send­ing the fol­low­ing let­ter (or some vari­ant of it) is appropriate:

Dear [Hir­ing Manager/HR Con­tact name], I had not heard back from you and I wanted to express my con­tin­ued inter­est in [posi­tion xx]. I was very impressed by your [busi­ness, non­profit, etc.]. Let me know if there is any­thing I can do to move for­ward with my can­di­dacy. Sin­cerely, [you]

Until you receive a con­crete job offer, we sug­gest that you assume you did not receive the job and con­tinue your appli­ca­tion process at other companies.

What is your pri­vacy policy?

At Inter­view SOS, we are con­cerned career coaches who do our best to pro­tect the pri­vacy and con­fi­den­tial­ity of our clients. Our pri­vacy pol­icy is enclosed. We will not sell your name and infor­ma­tion to any third party. Pri­vacy Policy

What hap­pens if I am informed that I did not receive a job offer?

It is impor­tant for can­di­dates to rec­og­nize that “no” usu­ally means “not now.” Many Inter­view SOS clients have been called back at a later date to inter­view again for posi­tions sim­i­lar to what they inter­viewed for in the past as addi­tional oppor­tu­ni­ties opened up in those com­pa­nies. You should accept the rejec­tion with grace and express con­tin­ued inter­est in the posi­tion. Accept­ing rejec­tion with grace is a sign of matu­rity that is highly respected by many com­pa­nies, employ­ers, and edu­ca­tional institutions.After receiv­ing news that you did not receive an offer, send­ing the fol­low­ing let­ter (or some vari­ant of it) is appropriate:

Dear [Hir­ing Manager/HR Con­tact name], I am sorry to hear that I did not receive an offer for [posi­tion xx]. Thank you for tak­ing the time to con­sider me for the posi­tion. I was very impressed by your [busi­ness, non­profit, etc.] and I would like to express my con­tin­ued inter­est in the posi­tion. If this posi­tion or a sim­i­lar one opens up at a later date, I hope you will con­sider my can­di­dacy. Sin­cerely [you]

You should con­tinue your job search but be ready to respond to a job inquiry if you are called back to inter­view for another position.

Why do you require pre­pay­ment for coach­ing services?

Our job inter­view coaches are focused on pro­vid­ing prac­ti­cal inter­view advice and help­ing you get the job. There­fore, all billing issues should be han­dled before the coach­ing ses­sion in order to avoid wast­ing valu­able time. Billing is han­dled by our third party pay­ment proces­sor WePay or by Paypal.

What hap­pened to Cheryl? I miss her!

Cheryl is cur­rently on mater­nity leave. We don’t want to take her away from her hus­band and new daugh­ter. Vijay Ingam, CEO and Founder of Inter­view SOS, is fill­ing in for her clients until she returns. Cheryl still does proof­read­ing and edit­ing for Inter­view SOS resumes and cover let­ters and has promised to return soon.

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